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Digital Service Center

Cases

Projects and scenarios

Demonstration descriptions of typical projects. They show how we work: from framing the task to a measurable result.

Cases are shown in demo form: the scenarios are real, client names and exact figures are not disclosed.

Sample projectArtificial intelligence

Rolling out an AI assistant for employees

Task
Internal policies are scattered across file shares and email. New joiners spend weeks looking for answers, and subject matter experts spend hours on repeat questions.
Solution
We built a corporate knowledge base with RAG search: documents are indexed with versioning and access rights, and the assistant answers with a link to the exact clause. Ambiguous questions are routed to a specialist.
Technology
LLMRAGVector searchSSORequest logging
Result
  • Routine questions are closed without human involvement
  • Every answer carries a source link that can be checked
  • Document access rights are enforced at search level
Sample projectAutomation

Document workflow automation

Task
Incoming invoices, acts and contracts are handled manually: an operator retypes data into the accounting system and errors surface only at reconciliation.
Solution
Recognition and field extraction from scans and PDFs, automatic validation against counterparty registries, rule-based approval routing and export to the accounting system. Low-confidence documents go to manual review.
Technology
OCRNLP field extractionAccounting system integrationBPM routes
Result
  • Manual entry remains only for non-standard documents
  • Detail errors are caught before the document is posted
  • Approval time went down and became predictable
Sample projectInfrastructure

Server infrastructure modernisation

Task
Hardware is out of warranty, capacity does not cover new services, and the maintenance window is limited to weekends.
Solution
Load audit, target configuration sizing, supply of servers and storage, deployment of a virtualisation cluster and wave-by-wave service migration with a rollback plan. Backup and monitoring were configured.
Technology
Virtualisation clusterStorageBackupMonitoring10G network
Result
  • Migration completed inside the agreed maintenance windows
  • Spare capacity is available for new services
  • Restore from backup verified on a test bench
Sample projectSecurity

Building a secure corporate network

Task
A flat network with no segmentation: guest Wi-Fi, workplaces, servers and surveillance share one address space.
Solution
We designed segmentation by trust zones, deployed firewalls and access control, split guest and corporate segments and set up security event collection and retention.
Technology
VLAN segmentationNGFW802.1XEDREvent collection
Result
  • Each segment has explicitly documented access rules
  • Security events are collected in a single log
  • Changes landed without stopping any department
Sample projectDevelopment

Building a client portal

Task
Clients receive documents and request statuses by email and phone. Manager workload grows faster than revenue.
Solution
A self-service portal with authentication, request statuses, document history and notifications. API integration with the accounting system, responsive interface and WCAG accessibility.
Technology
Next.jsTypeScriptREST APISSOPostgreSQL
Result
  • Routine requests moved out of email and phone into the portal
  • Clients see request status without asking a manager
  • The interface works on mobile devices
Sample projectData

Analytics platform rollout

Task
Reports are assembled by hand in spreadsheets, department figures disagree, and management receives data a week late.
Solution
We built a data layer with scheduled loads from source systems, agreed metric definitions and delivered dashboards for management and departments. Data quality checks were configured.
Technology
Data warehouseETLBI dashboardsData quality checks
Result
  • Metrics are calculated from shared definitions
  • Reports refresh on schedule instead of on request
  • Discrepancies between departments became visible immediately

Let's start

Shall we talk about your digital infrastructure?

Tell us about the task — we will prepare a solution architecture, propose suitable technology and define the next steps.

What happens next

  1. 1A clarification call or meeting — 30 minutes
  2. 2A solution outline and preliminary estimate
  3. 3Hardware and stack specification
  4. 4A stage plan with timelines and cost
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